Common Queries

The Info You’re After

What is the lead time on orders?

All orders are processed and ready for collection within one to two weeks.
Cake Topper orders need to be processed and paid for by the Tuesday each week for collection that Friday.
If you have an urgent or large order, drop me a mail on homefactorie@gmail.com and we'll see how we can assist.

How do I know the size of cake topper I require?

Cake toppers are usually the size of or slightly smaller than the top tier of your cake. If your top tier is 6 inches (15cm), your cake topper should be 15cm or less in width.

Do you only offer products listed on your website?

Definitely not! We love creating new items and would love to assist with your custom order, simply email us your ideas and we'll see what we can do.